Centura Cash Register
131 McIntyre Street East
North Bay, Ontario
P1B 1C5, Canada
Phone : (705) 474-3635
Fax : (705) 474-9585
Toll Free : (877) 474-3635


  Centura Cash Register, (The Supplier) warrants the products for the period indicated on the invoice supplied with the equipment effective from the delivery date in respect of each machine (except expendable components) of defects in materials and workmanship. 

The Supplier’s sole obligation in the event of a defective unit is to either repair or replace the failed component/s at the discretion of The Supplier.  The warranty specified herein shall not apply to any products or part which has been changed, modified or altered by the Customer or any unauthorized third party in any way unless prior written approval has been received in writing from The Supplier. 

This warranty will not apply if the product has been misused, abused, or altered. Without limiting the foregoing, battery leakage, liquid spillage, grease, oil, salt,  foreign matter, bending of the unit, a broken display tube, or any cracks or breaks in the display will be presumed to have resulted from misuse or abuse.   Furthermore, damage caused by worn or incorrectly fitted ribbons and ink rollers will be chargeable at the current rates, as is correcting problems caused by incorrectly installed paper rolls.

The warranty shall not extend to any repair or replacement necessitated by the fault or negligence of the Customer, improper installation or improper use, or faults caused by external conditions, including but not limited to, incorrect voltage supply, voltage fluctuations or incorrectly installed batteries.   Additionally connected devices, either externally or internally are excluded from this warranty unless they were purchased in accordance with the warranty or are in  their own right covered by an individual warranty.  

Furthermore, The Supplier shall not be liable for any loss or damage to the Customer even if  The Supplier was advised of the possibility of such potential loss or damage.  The Supplier is not liable for any incidental or consequential damages or loss of trade.   For software warranty terms, please refer to the License Agreement supplied with the software.

The warranty is on a Return to Base basis with freight to The Supplier being paid for by the Customer and freight to the Customer paid by The Supplier.  Warranty service will be provided on a ‘next business day, best effort’ basis. Monday through Friday, 9.00am to 5:00pm, excluding locally observed public holidays.  Should The Customer request on-site servicing then The customer agrees to pay all travel and accommodation expenses (including vehicle usage and travel labor) relating to carrying out on-site servicing.  The actual warranty related work carried out on-site will be covered by The Supplier as per the terms of the warranty.  After-hours service is available at the current rates with the actual warranty related work carried out by The Supplier.  A minimum after hours charge may apply.

Hardware alterations and upgrades;  software reprogramming, backup or restoring of data are excluded from this warranty and will be charged at the current rate.  Additional items that may also incur a charge are: additional programming information and manuals, additional training and operational assistance after the initial installation, customized user manuals, supply of additional keys, modifying and printing of new keyboard key sheets or keycap labels.

The Supplier will provide telephone operational support for a period  indicated on the invoice supplied with the equipment effective from the delivery date in respect of each machine.  Programming support is chargeable at the current rate.  Telephone support can only be offered where the Customer is directly in front of the equipment.  Telephone support is available Monday through Friday, 9.00am to 5.00pm, excluding locally observed public holidays.  Telephone support outside of these hours will be chargeable at the current rate.

Sales : sales@centuracash.com

Service : service@centuracash.com

Supplies : supplies@centuracash.com



ER A320
ER A410
ER A0420
ER A440
ER A450T
UP 600/700
XE A201
ER A470
ER A570
MA 186
MA 516
MA 1350
FS 1450
MA 1535
MA 1650
Thermal Printer
Dot Matrix
NX 5400
SX 6600
TX 850


Copyright © 2003 Centura Cash Register